MEMBER/OWNER INFORMATION

Need your account balance and/or transaction history?  Email the Club Administrator at  contact@inbox.crystalfoundersclub.com to request this information. Or, you can take your account card to the Guest Services office at Crystal Mountain and provide ID showing you are the account holder.  Remember to provide your account number on your request. Our goal is to provide you with prompt service so it is our hope that we can provide this information to you within 1 to 2 business days. For security purposes, only members may request this information on their account. Phone calls are not an acceptable source of identification.

How do I gift someone a lift/gondola ticket from my account?  If you want to give someone a lift/gondola ticket, the "24/25 Charge Authorization Form" can be printed from this website to authorize any person to charge a lift/gondola ticket to your account, provided you have the funds in your account. Simply scroll above to the "Quick Links" box, and below the area where it reads "Login", select "Seasonal Forms". You will need to log in as a member to access this form. On the "Seasonal Forms" page, select the box at the top that reads "2024-25 Winter Daily Lift Charge Authorization Form." You are able to print this form to complete it with the Date, your Account Number (be sure to double check it is correct), Print your name and then Sign your name. Be sure the form is legible to read. This form can be taken to the Guest Services Office at Crystal Mountain to redeem for one daily lift/gondola ticket. The end user does not need to show ID as the authorization voucher is all they need. They can use it any day during the season. One authorization form equals one daily lift/gondola ticket.

Need to update your contact information? Email the Club Administrator at  contact@inbox.crystalfoundersclub.com or login to this website and search under "Member Area/Member Profile" for instructions on obtaining or changing your information. It is important that you keep your account accurate and updated with your current mailing address, contact phone number and email.

Interested in Selling or Transferring your Membership units?  Contact the Club Administrator at  contact@inbox.crystalfoundersclub.com and the Club Administrator will contact you to provide you with the proper forms.

We are gearing up for the 2025-2026 Activation Season so make sure your member account information is up to date so you won't miss out on the ACTIVATION DEADLINE OF OCTOBER 1, 2025. IT IS  VERY IMPORTANT THAT YOU ONLY USE THE EMAIL ASSOCIATED WITH YOUR MEMBERSHIP ACCOUNT NUMBER DURING ACTIVATION. Your email address is connected to your membership number.  They are "married" in our system.  If you use another email NOT associated with your membership account number, it WILL DELAY YOUR ACTIVATION.